ACTS was incorporated in May 2007 by Roger Cox, who has more than 40 years’ experience working as an excavator, utility owner/operator, CEO of ARKUPS (a not-for-profit contract locating company) and as the CEO of Arkansas One Call. That experience led him to conclude that while all industry stakeholders are committed to damage prevention and public safety, not all of them are able to communicate their message effectively.
The founding principle of ACTS is to assist One Call systems and stakeholder groups understand the need to plan for better communications, then follow through with the right message to the right people in the right way.
Effective communication is much more than a brochure, magazine or even talking face to face. It means that we have to consider the audiences we address and how they receive and interpret information.
Our experience in the One Call industry means you won’t have to spend your time explaining to us who you are and what you do. Because of our experience in the industry, we’ll begin working for you instead of learning about you.
Whether you are looking to create a more effective damage prevention program, develop a stronger connection with your members or strengthen your board of directors; it begins with building relationships. Effective communication can help foster positive relationships.
Contact us today and we’ll show you how it works.
You talk and we’ll listen!
The Damage Prevention Summit is an annual, regional CGA partner event and a vital component to a state’s underground facilities’ damage prevention program.
The Summit is a unique event and provides an opportunity for all industry stakeholders to come together and promote excavation safety and public safety. The Summit also creates opportunities for stakeholders to network in an environment that allows for building relationships. It is a great way to talk to one another, rather than talk about one another.
The Summit is also designed to share proposed legislative initiatives, new technologies, and unique perspectives.
Since 2007, we have consistently reached the users and members of one call systems throughout the country. Though we publish 811 magazines in the 7 states, we mail to more than 80,000 excavators, utility operators, mayors and county officials in all 50 states.
Over the past 20 years, a One Call system has evolved from a notification center to the leading resource for damage prevention in almost every state. It required a lot of training and effort to make that transition.
One group that was often overlooked when it came to training was the board of directors. But a well-informed and well-trained board is critical to the overall success of the One Call system. We’ve all heard or been told war stories about a board or board member who wanted to micro-manage or wanted things like they were 20 years ago. The old “we should just be a notification center.”
They don’t want to go back to paper maps or phone booths, just do what you do today but with a paper map budget.
The truth is that the training from 20 years ago couldn’t prepare the board for the issues, technological advances or terminology in today’s one call world. It has been well documented that what holds back many One Call systems is the lack of a formal plan of board training and education.
Building an effective and self-renewing board is a process that takes both time and commitment from the board, but if board members are willing to make the commitment, your organization can see dramatic improvements almost immediately.
The ACTS board trainers have a 30 year track record of working with teams and boards to help them achieve their potential. Along the way that progress can be measured and used as building blocks for sustained growth and improvement.
Give us a call today and learn more about how this can work for you.