811 Magazine Blog
OHIO811 CSR’s Quick Actions Helps Someone in Need
During a typical day, Customer Service Representatives (CSRs) at OHIO811 receive phone calls from excavators across the state to provide notification of an upcoming excavation project. CSRs interact with the callers to obtain information about their excavation...
Engaged Employees Work More Safely
By Larry Cole Ph.D. TeamMax The secret is out…engaged employees are more productive and committed to their place of employment both of which lead to increased customer satisfaction and net profits. Yes, and in your industry, engaged employees also work more safely. In...
Damage Prevention is a Team Effort
By Michael Downes 811 Magazines Keeping communities safe as people live, work and play in the vicinity of underground utilities is a team effort, particularly when it comes to oil and gas infrastructure, according to Doug Beck. Doug, a pipeliner with Philips 66, has...
ZTEX Construction, Inc. Growing in West Texas
By Michael Downes 811 Magazines A heavy civil contractor company is growing rapidly in West Texas, despite the COVID-19 pandemic that has slowed many aspects of the nation’s economy. ZTEX Construction, Inc. is a vertically integrated heavy civil contractor that...
Teamwork
By Roger Cox President, ACTS Now, Inc. This question has been asked by many locators and excavators, in many places and with different levels of frustration in their voices. “Why does this project have to be so aggravating?” The answer to the question always includes...
Damage Prevention Champion: Louis Holifield
By Michael Downes 811 Magazines Tornados wreaked havoc across the southeastern United States on Easter Sunday and Monday, April 12-13, 2020, the strongest of which was rated a high-end EF4 and occurred in Mississippi. The tornado outbreak included a total of 140...
Jacobi Perspective – Teamwork
By John Jacobi Let’s start with a couple of definitions: A team is more than one person. Teamwork is a team (more than one person) working to achieve a goal. Everyone is a member of many, many Teams unless they are stranded alone on a desert island with no...
What Tough Times Teach Us About Ourselves
By Dr. Larry Cole Let’s begin this psychological journey with discussing our internal chatter, e.g., it has been said that we have 50,000 independent thoughts a day. Our brain continues to talk to us spontaneously throughout our waking hours. You’re not going to shut...
OSHA Rules Still in Force During Pandemic
By Michael Downes 811 Magazines While the COVID-19 pandemic continues to take its toll on nearly every aspect of American life, work in the construction and utility industries continues full steam ahead. And Coronavirus is just one of many workplace hazards that face...