OHIO811 CSR’s Quick Actions Helps Someone in Need

OHIO811 CSR’s Quick Actions Helps Someone in Need

During a typical day, Customer Service Representatives (CSRs) at OHIO811 receive phone calls from excavators across the state to provide notification of an upcoming excavation project. CSRs interact with the callers to obtain information about their excavation...
Engaged Employees Work More Safely

Engaged Employees Work More Safely

By Larry Cole Ph.D. TeamMax The secret is out…engaged employees are more productive and committed to their place of employment both of which lead to increased customer satisfaction and net profits. Yes, and in your industry, engaged employees also work more safely. In...
Damage Prevention is a Team Effort

Damage Prevention is a Team Effort

By Michael Downes 811 Magazines Keeping communities safe as people live, work and play in the vicinity of underground utilities is a team effort, particularly when it comes to oil and gas infrastructure, according to Doug Beck. Doug, a pipeliner with Philips 66, has...
ZTEX Construction, Inc.  Growing in West Texas

ZTEX Construction, Inc. Growing in West Texas

By Michael Downes 811 Magazines A heavy civil contractor company is growing rapidly in West Texas, despite the COVID-19 pandemic that has slowed many aspects of the nation’s economy. ZTEX Construction, Inc. is a vertically integrated heavy civil contractor that...
Teamwork

Teamwork

By Roger Cox President, ACTS Now, Inc. This question has been asked by many locators and excavators, in many places and with different levels of frustration in their voices. “Why does this project have to be so aggravating?” The answer to the question always includes...
Damage Prevention Champion: Louis Holifield

Damage Prevention Champion: Louis Holifield

By Michael Downes 811 Magazines Tornados wreaked havoc across the southeastern United States on Easter Sunday and Monday, April 12-13, 2020, the strongest of which was rated a high-end EF4 and occurred in Mississippi. The tornado outbreak included a total of 140...